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Frequently Asked Questions


Why Residential Cleaning?

  • Residential Cleaning is one of the smartest and most unique businesses opportunities available today. It is not highly sales intensive and is relatively low in cost to start and expand, is not open on nights or weekends, and builds brand and equity value. In short, it's a perfect fit for what you want.
  • Why Maid Brigade?

  • Maid Brigade has a long track record of maturity that can only be obtained through continual growth and improvement. You will appreciate Maid Brigade's energy, enthusiasm, and dedication to each franchise owner. You will receive great franchisee validation -evident from the FranSurvey results-as well as a high level of professionalism from all people within the organization.


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    What Makes Maid Brigade Stand Apart From the Competition?

  • From pre-opening throughout the life of the business, franchisee support never ends. Maid Brigade offers training DVDs, online manuals, home office training, on-site training, franchise group consultants, Webinars, bulletin board, e-mail, councils, conferences, an annual convention, advanced training classes and technical support. The exclusive "Mentor Visit Program," gives all new franchisees the opportunity to work alongside an established Maid Brigade franchise. And, the extensive network of support staff is comprised of current and former successful Maid Brigade franchisees. What better way to learn than from the best?

    Maid Brigade franchisees are armed with the latest technological innovations to insure a competitive edge. Our proprietary MaidSmart software and Private Franchisee Internet site are part of the Total Management Software Solutions and are among the best in the industry. Maid Brigade provides the tools for managing every aspect of the business from the moment of inquiry throughout the life cycle of the customer.

    Maid Brigade provides its franchise owners with some of the industry's most sophisticated marketing tools to help grow their businesses, including a Client Services Website for individuals looking for Maid Brigade service.

    Maid Brigade's certified Green Cleaning is the ONLY housecleaning system that uses "green" solutions that are certified by Green Seal for a safe, yet thorough cleaning, and our equipment and processes follow many Green Seal standards for cleaning services. Our vacuums are certified through the Carpet & Rug Institute's Green Label Program meeting stringent standards for soil removal, dust containment and carpet appearance.

    Customers can call the National Sales Center, which is managed by a staff of in-house professionals who really know the business. They take calls and handle all new customer inquires. They answer questions, give estimates and set up appointments. It makes your life a lot easier. And only Maid Brigade offers it.

    From the Total Management Software Solutions to the National Resource Center and National Sales Center, Maid Brigade uses technology to work seamlessly for your business. You won't find Maid Brigade chasing trends, we create them.
  • Do I need Business Experience to own a Maid Brigade?

  • Maid Brigade owners come from a variety of backgrounds. Some have business experience and some owners have no business experience at all. We're looking for individuals with great inter-personal skills who like managing people and meeting with customers.
  • What kind of training can I expect?

  • Our new franchisee training program is the most extensive in our industry. You will spend 5 days in our home office, 5 days in an existing operation and 5 days on-site at your location with a support person (the Small Market Program differs slightly - ask us for more details. We will give you all of the tools you need to operate a successful business.
  • What kind of support do you offer?

  • Our Support Team is unique in our industry because all of our Support Team is comprised of actual Maid Brigade franchisees. You will be assigned to work closely with a consultant, who will provide you with valuable knowledge and expertise. We also provide how-to manuals, DVDs, a private website, advanced training, regional meetings, a national sales center and other programs. You will also have access to all of the tools devoted to the improvement of all Maid Brigade franchisees.
  • Do I have to clean homes?

  • Maid Brigade franchise owners manage and develop their business. We train you how to manage your business and your employees. Our training program teaches you how to recruit, train and retain great employees. If you follow our system, you will not have to clean homes.
  • What kind of software do I need to operate my business?

  • Our MaidSmart software is used on a daily basis for team organization, client management, scheduling, payment processing, efficient team routing through Microsoft MapPoint and data synchronizing using QuickBooks accounting software. In addition to ensuring the smooth running of your business, Maid Brigade's software has powerful reporting capabilities for both the operational and marketing aspects of your location.
  • What if there is already a Maid Brigade in my area?

  • There could still be territory available since most cities can support several Maid Brigade franchises. Give us a call at 1-800-722-6243 to find out if your area has availability.
  • Do you have existing Maid Brigade franchises for sale?

  • There are existing Maid Brigade businesses for sale in several areas of the country. If you prefer to start your Maid Brigade by acquiring an existing business please call us at 1-800-722-6243 to find out if a Maid Brigade is for sale in your community.
  • Does Maid Brigade offer exclusive protected territories?

  • Yes, we offer protected territories. Each Maid Brigade franchisee owns zip codes in an area where there are between 20,000-60,000 qualified households available. The size of the territory depends on availability, geographic region and your desired size of territory.
  • How does Maid Brigade help me find customers?

  • Our Marketing Department is committed to helping you grow your business with intelligent marketing strategies and programs. A comprehensive advertising program helps you tailor your message to suit your market and growth goals. Our Marketing Department is here for you, as a support arm, helping to analyze marketing activities and refine your ad plan for maximum effectiveness.
  • How do I find employees?

  • Our franchisees utilize print ads, referrals and community postings to find employees. Once they find a great team member they use incentive and bonus programs to motivate and retain good employees.
  • Do I need an office to run my business?

  • Yes, our franchisees have offices in the 600-1000 square foot range. Our offices must have plenty of available parking and should preferably be on the 1st floor. Our Support Team will assist you in finding the right location for your business.
  • How can I learn more about becoming a Maid Brigade franchisee?

  • Call us at (800) 722-6243 or Click Here to go to the Contact Form.

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    Cleaning Franchises from Maid Brigade
    Four Concourse Parkway, Suite 200 • Atlanta, GA 30328 • p 800.722.6243 • f 770.391.9092
    Copyright © 2008 Maid Brigade, Inc. All rights reserved.